Returns & Exchanges
At Gully Labs, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return and exchange window for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original box with all tags attached and include the printed return authorization slip inside the package.
- 3.Schedule a Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 24-48 hours to collect the return shipment.
- 4.Receive Your Refund
After our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
