Frequently Asked Questions
Everything you need to know about your Gully Labs experience.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging. Please ensure the security tags remain attached for a valid refund.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring a similar garment you own or contacting our support team for personalized sizing advice.
Are your products ethically manufactured?
Yes, Gully Labs is committed to sustainable practices. We partner with certified factories that ensure fair wages and safe working conditions for all artisans.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options at checkout.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress.